Swap-a-Star

Convenient 24-Hour Printer Replacement for Optimum Business Productivity

Star Micronics' SWAP-A-STAR service agreement allows customers to extend the maintenance program beyond the limited warranty, at a low cost per printer

The SWAP-A-STAR agreement is packed with benefits, including the added feature of receiving a replacement printer within 24 business hours of notifying Star of a printing problem. Customers who purchase a 3-year warranty will have the option of a 4th year at the end of the original contract.

Customers may simply register their printers on line with the printer serial number. The service agreement must be purchased within 30 days of purchase. The registered serial number is all the customer needs to call a technical support specialist to notify Star of the impending return.

Appreciating the pivotal role the POS printer has in businesses, a replacement printer will be shipped within 24 business hours of a request. Star knows anything can happen in a printer's environment, so, no questions asked, no troubleshooting-just call and request a replacement printer and one will be sent immediately. The replacement printer will be shipped with a pre-paid air bill for the impaired printer. Just simply pack the impaired printer in the pre-paid shipping box and send back to Star Micronics within 10 days of receiving the replacement. The replacement is yours to keep.

Swap-a-Star Highlights

  • Star replacement printer sent next business day after service request
  • Replacement support available Monday-Friday from 9am-5pm (EST)
  • Paid shipping for warrantied printer
  • Available to U.S. and Canada customers
  • Simple online product registration
  • Agreement available for purchase on the FVP-10, HSP7000, TSP100, TSP650, TSP700II, TSP800II, TSP1000, SP700 and SP500 printers
  • Must be purchased within 30 days of product purchas

Purchase the TSP800 RX Printer

To Order, call 866.468.5767 today

Other Medical Products

TSP828 Label PrinterCheck out the Companion printer to the TSP800rx: TSP828L. Be able to print your labels Quick & Easy. FREE copy of Bartender with purchase.


Scan Prescriptions! Honeywell Document Reader

Perfectly capture images and documents up to 8.5" x 11" in an integrated scanner/tray suite with no moving parts. The Honeywell Document Reader 4800dr will save you time, space, and money.


Cognitive C/RX Thermal Printer

The C/Rx printing solution offers pharmacies the ability to save time and costs associated with their RX fulfillment process.


Handheld 4600G General Purpose Image Scanner The 4600g is an Omnidirectional imager with a 5yr warranty.


Health Care Scanners

Hand-held scanners and mobile computers offer a diversity of solutions that reduce errors, efficiently gather and upload data, and provide complete tracking of hospital supllies.

Our TSP800 Customers Include:

Via Christi Regional Medical Center, Wichita, KS
EMR System: DocWriter

Hardin Memorial Hospital, Elizabethtown, KY
EMR System: MediTech

Eastern Ohio Pulmonary Consultants, Youngstown, OH
EMR System: MicroMD/Microsys

Firsbie Memorial Hospital, Rochester, NH
EMR System: Centricity

Senatobia Family Practice, Senatobia, MS
EMR System: iMedica

Mount Desert Island Hospital, Bar Harbor, ME
EMR System: Chartware

Westchester Institute for Human Development, Valhalla, NY
EMR System: CureMD

Scots Pine Clinic, Laurinburg, NC
EMR System: Einformatics

Sindecuse Health Center Pharmacy, Kalamazoo, MI
EMR System: Point and Click

Did You Know?

Star was the first printer manufacturer to provide a real world solution to printing automated prescriptions.

The TSP800 allows doctors to print scripts vs. handwritten prescriptions from a pad, thus eliminating costly and dangerous errors due to poor handwriting.

Tips and Info

For Pharmacies, the TSP800 prints electronically received prescriptions at the pharmacy counter. The electronic Rx is printed in the exact format as a written prescription

The configuration we sell most often is the TSP847L-24GRYRX, Ethernet/LAN with locking lid. The most purchased paper is the Rx560 with timing mark.